Mediation by CAM Santiago gives the business and legal communities a fast, economic and effective alternative in resolving their disputes. Agreements satisfactory to all parties can be reached while protecting commercial and personal relations.
This mechanism is voluntary and the disputing parties negotiate directly with the aid of an expert, neutral mediator who will help them communicate effectively and generate creative solutions to their problem. The mediators of CAM Santiago have been trained in negotiation and mediation techniques according to the Harvard University methodology.
The mediation is conducted according to the Rules of Mediation Procedure of CAM Santiago, which give preference to efficiency, celerity, flexibility and the utmost confidentiality. Model clauses must be used to include mediation by CAM Santiago in the mechanisms for dispute resolution in a contract.
CAM Santiago has a special rate scale for mediation that makes the issue of the costs involved transparent.